Views in Hospital Staff Engagement: Theoretical Application
In healthcare, workplace relationships play a significant role in organizational commitment, work engagement, well-being, and teamwork and—ultimately—in organization success. Studies show caring and considering employee needs can be associated with a high degree of loyalty, motivation, and commitment toward the organization. Nurses in the acute care setting are the foundation of organizations that provide patient care and interact with patients, family members, peers, and managers. The nurse-manager relationship may influence organizational commitment, work engagement, and patient satisfaction.
Bargagliotti, A. L. (2012). Work engagement in nursing: a concept analysis. Journal Of Advanced Nursing, 68(6), 1414-1428. doi: 10.1111/j.1365-2648.2011.05859.x
Beukes, I., & Botha, E. (2013). Organisational commitment, work engagement and meaning of work of nursing staff in hospitals. SA Journal of Industrial Psychology, 39(2), 1-10. Retrieved from http://search.proquest.com.library.capella.edu/docview/1530597939?accountid=27965
Bishop, M. (2013). Work engagement of older registered nurses: The impact of a caring-based intervention. Journal Of Nursing Management, 21(7), 941-949. doi: 10.1111/jonm.12182
Blair, C. E. (1995). Combining behavior management and mutual goal setting to reduce physical dependency in nursing home residents. Nursing Research, 44(3), 160-165.
Blau, P. M. (1964). Exchange and power in social life. New York: Wiley.
Blau, P. M. (1994). Structural contexts of opportunities. Chicago: University of Chicago Press.
Brunetto, Y., Xerri, M., Shriberg, A., Farr-Wharton, R., Shacklock, K., Newman, S., & Dienger, J. (2013). The impact of workplace relationships on engagement, well-being, commitment and turnover for nurses in Australia and the USA. Journal Of Advanced Nursing, 69(12), 2786-2799. doi: 10.1111/jan.12165
Bureau of Labor Statistics. Registered nurses. (2015). Retrieved February 7, 2016, from http://www.bls.gov/ooh/healthcare/registered-nurses.htm
Byrd, P. D., & Givens, K. W. (1996). Research corner: Mutual goal setting with young women and a reduction in their extrinsic risk factors for osteoporosis. Virginia Nurses Today, 4(2), 28-29.
Carter, K. F., & Dufour, L. T. (1994). King's theory: A critique of the critiques. Nursing Science Quarterly, 7(3), 128-133. doi: 10.1177/089431849400700308
Center for Medicare and Medicaid Services. (2015). Consumer assessment of healthcare providers & systems (CAHPS). Retrieved from https://www.cms.gov/Research-Statistics-Data-and-Systems/Research/CAHPS/index.html
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900. doi: 10.1177/0149206305279602
Dose, J. J., & Klimoski, R. J. (1995). Doing the right thing in the workplace: Responsibility in the face of accountability. Employee Responsibilities and Rights Journal, 8(1), 35-56.
Duffield, C. M., Roche, M. A., Blay, N., & Stasa, H. (2011). Nursing unit managers, staff retention and the work environment. Journal of Clinical Nursing, 20(1/2), 23-33. doi: 10.1111/j.1365-2702.2010.03478.x
Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42-51.
Emerson, R. M. (1969). Operant psychology and exchange theory. In R. Burgess and D. Bushell (Eds), Behavioral Sociology (pp. 379-405). New York: Columbia University Press.
Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 2, 335-362. doi: 10.1146/annurev.so.02.080176.002003
Farh, J., Hackett, R., & Liang, J. (2007). Individual-level cultural values as moderators of perceived organizational support-employee outcome relationships in China: Comparing the effects of power distance and traditionality. Academy of Management Journal, 50(3), 715-729.
Fewster-Thuente, L., & Velsor-Friedrich, B. (2008). Interdisciplinary collaboration for healthcare professionals. Nurse Administration Quarterly, 32(1), 40-48.
Foa, E. B., & Foa, U. G. (2012). Resource theory of social exchange. In K. Törnblom and A. Kazemi (Eds.), Handbook of Social Resource Theory: Theoretical Extensions, Empirical Insights, and Social Applications (pp. 15-32). New York: Springer.
Frey, M. A., Sieloff, C. L., & Norris, D. M. (2002). King's conceptual system and theory of goal attainment: Past, present, and future. Nursing Science Quarterly, 15(2), 107-112. doi: 10.1177/08943180222108895
Fu, A. Z., & Wang, N. (2008). Healthcare expenditures and patient satisfaction: Cost and quality from the consumer's perspective in the US*. Current Medical Research and Opinion, 24(5), 1385-94. Retrieved from http://search.proquest.com.library.capella.edu/docview/207982311?accountid=27965
Gelfand, M., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58(20), 1-35.
Hampton, D. C. (1994). King's theory of goal attainment as a framework for managed care implementation in a hospital setting. Nursing Science Quarterly, 7(4), 170-173. doi: 10.1177/089431849400700409
Hefferin, E. A. (1979). Health goal setting; Patient-nurse collaboration at VA facilities. Military Medicine, 144, 814-822.
Homans, G. C. (1958). Family and kin in Indo-European culture. American Journal of Sociology, 63(5), 570-571. Retrieved from http://ezproxy.library.capella.edu/login?url=http://search.ebscohost.com.library.capella.edu/login.aspx?direct=true&db=tsh&AN=15470042&site=ehost-live&scope=site
Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31(2), 386-408. DOI: 10.2307/20159208
King, I. M. (1971). Toward a theory for nursing. New York: John Wiley & Sons.
King, I. M. (1981). A theory for nursing systems, concepts, process. New York: A Wiley Medical Publication John Wiley & Sons.
King, I. M. (1992). King's theory of goal attainment. Nursing Science Quarterly, 5(1), 19-26. doi: 10.1177/089431849200500107
King, I. M. (1997). King's theory of goal attainment in practice. Nursing Science Quarterly, 10(4), 180-185. doi: 10.1177/089431849701000411
King, I. M. (1999). A theory of goal attainment: Philosophical and ethical implications. Nursing Science Quarterly, 12(4), 292-296.
King, I. M. (2007). King's conceptual system, theory of goal attainment, and transaction process in the 21st century. Nursing Science Quarterly, 20(2), 109-111. doi: 10.1177/0894318407299846
McGregor, L., Parker, K., LeBlanc, P., & King, K. (2010). Using social exchange theory to guide successful study recruitment and retention. Nurse Researcher, 17(2), 74-82.
Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extra role efforts to initiate workplace change. Academy of Management Journal, 42(4), 403-419.
Sabatelli, R. M., & Shehan, C. L. (1993). Exchange and resource theories. In P. G. Boss, W. J. Doherty, R. LaRossa, W. R. Schumm, & S. K. Steinmetz (Eds.), Sourcebook of Family Theories And Methods: A Contextual Approach (pp. 385-411). New York: Plenum Press.
Sadatsafavi, H., & Walewski, J. (2013). Corporate sustainability: The environmental design and human resource management interface in healthcare settings. HERD: Health Environments Research & Design Journal, 6(2), 98-118. Retrieved from http://search.proquest.com.library.capella.edu/docview/1353069209?accountid=27965
Scott, L., Setter-Kline, K., & Britton, A. (2004). The effects of nursing interventions to enhance mental health and quality of life among individuals with heart failure. Applied Nursing Research, 17(4), 248-256
Settoon, R., Bennett, N., & Liden, R. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81(3), 219-227.
Shanta, L. L., & Connolly, M. (2013). Using King's interacting systems theory to link emotional intelligence and nursing practice. Journal of Professional Nursing: Official Journal of the American Association of Colleges of Nursing, 29(3), 174. doi: 10.1016/j.profnurs.2012.04.023
Sieloff, C. L. (1991). Imogene King: A conceptual framework for nursing. Thousand Oaks, CA: Sage Publications.
Tsui, A. S. (2004). Contributing to global management knowledge: A case for high quality indigenous research. Asia Pacific Journal of Management, 21(4), 491-513.
Tsui, A. S. (2007). From homogenization to pluralism: International management research in the academy and beyond. Academy of Management Journal, 50(6), 1353-1364. doi: 10.2307/20159477
Wang, H., Wang, D., Law, K. S., Hackett, R. D., & Chen, Z. X. (2005). Leader-member exchange as a mediator of the relationship between transformational leadership and followers' performance and organizational citizenship behavior. The Academy of Management Journal, 48(3), 420-432.
Wayne, S. J., Shore, L. M., & Linden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111. Retrieved from http://search.proquest.com.library.capella.edu/docview/199819927?accountid=27965
West, R., & Turner, L. (2007). Introducing communication theory. New York, NY: McGraw Hill.
Wikhamn, W., & Hall, A. T. (2012). Social exchange in a Swedish work environment. International Journal of Business and Social Science, 3(23), 56-64.
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.