Influence of Personal and Job Characteristics on Absenteeism of Employees: A Study of Brunei Darussalam’s Civil Servants

Abdul Hakim@Mohammad Sofian Mohd Ibrahim, Noor Maya Binti Haji Md. Salleh, KABIRU JINJIRI RINGIM


Organizations all over the world face difficulties in controlling absenteeism among their employees and these have been worrying issues by many employers including the government of Brunei Darussalam. Efforts have been made to permanently curb these problems to avoid the costs that come with them, but unfortunately, there seem to be no permanent solutions. Therefore this study is conducted to better understand the influence of personal and job characteristics on absenteeism amongst civil servant in Brunei Darussalam. Personal characteristics were operationalized regarding gender, age, and marital status while job characteristics defined by contracted characteristics, labor income, employment status and years of service. This study employed a descriptive research design to test hypothesis and influence of personal and job characteristics factors on absenteeism of civil servant in Brunei Darussalam. Questionnaires were administered to collect responses from the sample population. The study found that both job and personal characteristics were significantly related to absenteeism at work among the civil servants in Brunei. Among the specific factors were medical appointment and caring for the young family members, gender and level of job post at work job characteristics factors such permanent contract, higher income earners, higher employment status/rank and employees with a lower level of some year of service found to have greater influence on absenteeism among the civil servants in Brunei Darussalam. In contrast, the periodic/daily contract staff, lower income /salary category of workers, lower rank job status and employees with a large number of service period had a little significant influence on employees in Brunei Darussalam. The study provided some recommendations for academics and managerial/policy considerations.


Personal Characteristics, Job Characteristics, Absenteeism, Civil Servants, Brunei Darussalam

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